Last Updated: November 2025
Blue River Window Cleaning LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a quote request, or interact with us through other channels such as text, phone, or email.
1. Information We Collect
We collect personal information that you provide directly to us, including:
Name
Address or service location
Email address
Phone number
Service preferences or notes you include in quote forms
We may also collect limited technical information automatically when you visit our site, such as your IP address, browser type, and pages visited. This helps us improve our website experience.
2. How We Use Your Information
We use the information we collect to:
Provide estimates and schedule services
Send appointment reminders, confirmations, and updates
Respond to inquiries and customer service requests
Send promotional offers or seasonal updates
Improve our website, services, and communication
We will never sell, rent, or share your personal information with unaffiliated third parties.
3. Text Message and Email Communication
By submitting your contact information through our website forms, you may receive transactional messages related to your quote, appointments, or account.
Transactional messages: Appointment reminders, updates, and confirmations (required for service).
Marketing messages: Special offers, promotions, and updates (only if you opt in).
You can reply STOP at any time to opt out of text messages or click unsubscribe in marketing emails.
Message and data rates may apply.
4. How We Protect Your Information
We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. Data is stored securely and only accessible to authorized team members for legitimate business purposes.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to disable cookies if you prefer.
6. Third-Party Services
We may use trusted third-party tools to operate our business, such as payment processors, scheduling platforms, or marketing services. These providers are only given the minimum necessary information and are contractually obligated to keep it confidential.
7. Your Rights and Choices
You may:
Request access to or correction of your personal information.
Opt out of marketing messages at any time.
Request that we delete your data, subject to legal or contractual obligations.
To exercise these rights, contact us at [email protected].
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Blue River Window Cleaning